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The AI Operations Team For Electrical Contractors
Recognizes electrical emergencies in seconds
Solea identifies callers through phone number or service address, accesses previous electrical work history, panel upgrades, and maintenance records. It distinguishes between urgent electrical failures requiring immediate dispatch versus standard service calls—prioritizing safety issues like power outages, burning smells, or exposed wiring without human intervention.
82% Saved in customer service and dispatch costs
From customers who used Solea for at least 2 months.
More jobs. Less Payroll.
Thousands of calls not getting missed at
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How Solea Works
From Call to Dispatch, Solea Talks and Works Like Your Best Team Member.
Recognizes electrical emergencies in seconds
Solea identifies callers through phone number or service address, accesses previous electrical work history, panel upgrades, and maintenance records. It distinguishes between urgent electrical failures requiring immediate dispatch versus standard service calls—prioritizing safety issues like power outages, burning smells, or exposed wiring without human intervention.
Matches the right electrician with every job
Assigns work orders based on license level, specialty certification, and technical expertise—sending master electricians to complex panel upgrades, journeymen to rewiring projects, and apprentices to appropriate service calls while maintaining proper supervision requirements and local code compliance.
Integrates with your electrical business software
Solea pushes complete job details directly into ServiceTitan, Electrical Success Academy, Successware, or your custom system. Caller information, service location, panel specs, scope of work, and material requirements are all documented automatically—maintaining complete digital records for permits and inspections.
Service businesses rely on Solea for conversations that feel human, build trust, and consistently turn callers into booked jobs.
Triages power outages, sparking outlets, and electrical hazards, immediately routing true emergencies to your on-call master electrician while scheduling non-urgent jobs during regular hours to maximize your team's efficiency.
Routes commercial electrical jobs to technicians with appropriate certifications for specific voltage requirements, industrial control systems, or specialized equipment installation based on customer facility type and project scope.
Remembers returning customers' electrical systems, panel amperage, previous installations, and warranty status—eliminating redundant questions and creating confidence through continuity of service.
Measure conversion rates across different types of electrical services, comparing response times for residential renovations versus commercial maintenance contracts, helping you identify which services drive the most revenue.
Handles one-man electrical operations and multi-state contractors alike, managing everything from simple fixture replacements to complex industrial installations without requiring additional office staff as you grow.
Maintains detailed records of all electrical service conversations, job scopes, and customer approvals—providing documentation that helps protect your license and meets regulatory requirements for electrical contractors.
Why teams switch to Solea? Faster responses, lower costs, and more booked jobs.
$142K
Additional revenue generated per year, on average
92%
Average booking rate from inbound phone calls
24/7
Live phone coverage, no matter the hour
82%
Cost savings reported by businesses using Solea
FAQ
How does Solea handle electrical code compliance questions from customers?
Solea addresses common electrical code questions while clearly identifying itself as an AI assistant rather than a licensed electrician. It can explain basic NEC requirements for residential services but will connect customers with your master electrician for complex code interpretations or commercial compliance questions. This approach maintains your professional standards while still providing helpful information to potential customers.
Can Solea estimate costs for common electrical services?
Yes, Solea quotes prices for standard electrical services based on your company's rate sheet, including panel upgrades, outlet installations, and troubleshooting visits. It accurately factors in travel zones, materials pricing, and any surge pricing for after-hours emergency services. For complex commercial jobs requiring site visits, Solea explains your bid process and schedules estimating appointments with your team.
How does Solea prioritize emergency electrical calls?
Solea uses a sophisticated risk assessment protocol to identify genuine electrical emergencies based on caller descriptions of symptoms like burning smells, visible sparks, or complete power loss. It asks targeted safety questions to evaluate hazard levels and dispatches accordingly—immediately connecting life-threatening situations to your on-call electrician while scheduling less urgent issues appropriately. This triage system protects both your customers and your schedule.
Will Solea understand the different requirements for residential versus commercial electrical jobs?
Absolutely. Solea distinguishes between residential service calls, commercial maintenance, and industrial projects, applying different scheduling rules and technician requirements to each. It recognizes that commercial jobs may require special certifications, multiple technicians, or different billing structures. Your business rules determine exactly how these job types are handled and who gets assigned.
How does Solea integrate with my electrical permit workflow?
Solea captures all permit-relevant information during the booking process, including service panel specifications, scope of work, and property details needed for municipal applications. It automatically flags jobs requiring permits based on your preset rules about electrical service upgrades, new installations, or local requirements. This preparation streamlines the permitting process and ensures your team has complete documentation before arriving on site.
Can Solea handle recurring electrical maintenance contracts?
Yes, Solea manages your preventative maintenance agreements for commercial and industrial clients with complete precision. It schedules recurring inspections according to your contract terms, sends reminders to facility managers, and maintains detailed service histories for each location. When maintenance clients call with emergency needs, Solea recognizes their priority status and schedules accordingly based on your service level agreements.
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