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The most advanced AI operations solution for pool service businesses.
Never miss another pool service call while you're in the field
When a pool owner calls, Solea answers, schedules service visits, assigns the right technician based on route, and logs everything in your system—all without pulling you away from skimming, balancing chemicals, or fixing equipment.
82% Saved in customer service and dispatch costs
From customers who used Solea for at least 2 months.
More jobs. Less Payroll.
Thousands of calls not getting missed at
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How Solea Works
From Call to Dispatch, Solea Talks and Works Like Your Best Team Member.
Remembers every pool on your route before the customer calls
Solea recognizes customers by phone number or address, instantly pulls up their pool specs, service history, chemical preferences, and equipment details. It can schedule weekly cleanings, handle emergency green pool calls, and book equipment repairs—all while you focus on keeping water crystal clear.
Organizes your route for maximum efficiency
Intelligently schedules new customers along existing routes, factors in travel time between properties, and assigns technicians based on skill level—whether it's a basic cleaning or complex equipment repair requiring specialized certification.
Updates your pool service software automatically
Solea syncs directly with platforms like RB Control Systems, Pool Office Manager, and ServiceTitan. Detailed chemical readings, equipment notes, and service frequencies are captured and logged without manual data entry—so your techs spend time at pools, not keyboards.
Service businesses rely on Solea for conversations that feel human, build trust, and consistently turn callers into booked jobs.
Handles routine scheduling, emergency green pool calls, and equipment repairs by matching the right technician with the right skills to each job while optimizing driving routes.
Routes technicians efficiently by grouping appointments by neighborhood, considering pool size, treatment history, and whether the customer needs weekly maintenance or just a one-time cleanup.
Adapts conversations based on whether it's a regular maintenance client or new homeowner, remembering details like "salt system" vs "chlorine tablets" without asking the same information twice.
Measures performance through detailed metrics showing how many new customers were added, emergency calls handled, and maintenance appointments scheduled—with insights on peak seasonal demand.
Grows with your pool service business from a single-truck operation to a multi-region fleet without requiring additional office staff or dispatchers.
Protects customer data with bank-level security while maintaining detailed records of pool chemistry, equipment warranties, and service history that comply with industry regulations.
Why teams switch to Solea? Faster responses, lower costs, and more booked jobs.
$142K
Additional revenue generated per year, on average
92%
Average booking rate from inbound phone calls
24/7
Live phone coverage, no matter the hour
82%
Cost savings reported by businesses using Solea
FAQ
How does Solea handle seasonal pool opening and closing appointments?
Solea manages spring opening and fall closing schedules by creating optimized routes based on neighborhoods, allowing you to tackle multiple pools in the same area efficiently. It remembers each pool's specific equipment setup, cover type, and winterization requirements from previous seasons, so technicians arrive prepared with the right tools and chemicals. When homeowners call to schedule, Solea can even recommend optimal timing based on local weather patterns and your existing workload.
Can Solea help manage chemical inventory and orders?
Absolutely. Solea tracks chemical usage across your customer base, flagging when supplies like chlorine tablets, shock treatments, or specialty chemicals are running low. It can automatically generate purchase orders when inventory thresholds are reached, ensuring you're never caught without essential treatments during peak season. The system even adjusts inventory forecasts based on seasonal factors like temperature increases that typically require more chemical treatments.
How does Solea handle emergency calls for equipment failures?
When a customer calls about a non-functioning pump or heater, Solea immediately identifies the emergency nature of the call and checks for technicians with the right certification for that equipment. It prioritizes these calls in the schedule, finding the nearest available time slot while considering which tech is closest to the location. Solea also collects equipment details and symptoms before the visit, so your technician arrives prepared with likely replacement parts.
Will my customers know they're talking to an AI?
Most customers never realize they're speaking with an AI system because Solea sounds natural and understands pool terminology. It handles complex conversations about water chemistry, equipment troubleshooting, and service scheduling with the expertise of a seasoned pool professional. The voice quality and understanding of context are so advanced that customers simply experience it as excellent, always-available customer service.
How much time will Solea save my pool service business?
Most pool service companies report saving 15-20 hours per week that was previously spent answering calls, managing the schedule, and updating customer records. This translates to servicing 30% more pools with the same staff or reducing overtime during peak summer months. The biggest impact comes from eliminating the constant phone interruptions while technicians are testing water or repairing equipment, allowing them to complete jobs faster and more accurately.
Can Solea handle weather-related schedule changes?
Yes, Solea excels at managing weather-related rescheduling by monitoring local forecasts and proactively adjusting pool service routes when rain or storms are predicted. It can automatically contact customers to reschedule affected appointments, prioritizing pools that need chemical balancing after rainfall. This prevents your phone from being flooded with calls during weather events and keeps your schedule optimized even when nature doesn't cooperate.
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