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The AI Operations Team For Roofing Companies
Never Miss A Storm Damage Call Again
When a homeowner calls about a leak or missing shingles, Solea answers immediately, schedules the inspection, assigns the right estimator, and logs everything in your CRM - handling your entire office workflow without adding headcount.
82% Saved in customer service and dispatch costs
From customers who used Solea for at least 2 months.
More jobs. Less Payroll.
Thousands of calls not getting missed at
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How Solea Works
From Call to Dispatch, Solea Talks and Works Like Your Best Team Member.
Knows Your History With Every Property
Solea identifies callers by phone number, retrieves past job details, warranty information, and insurance claim history before saying "hello." It schedules inspections, handles warranty callbacks, and answers questions about past or upcoming jobs—all without putting anyone on hold.
Routes Jobs Based On Weather, Material Availability, And Crew Location
Prioritizes emergency tarp services during storms while optimizing your regular production schedule based on neighborhood clusters, material deliveries, and crew specialties—making your production calendar work even when Mother Nature doesn't cooperate.
Seamless Integration With Your Roofing Software
Solea pushes every job detail directly into AccuLynx, JobNimbus, or Leap. Property measurements, material selections, appointment times, and damage notes all flow automatically into your system—eliminating double entry and missed follow-ups.
Service businesses rely on Solea for conversations that feel human, build trust, and consistently turn callers into booked jobs.
Manages the surge of calls during storm season without forcing you to hire temporary staff, ensuring every homeowner with damage gets an inspection scheduled within your target timeframe.
Qualifies homeowner calls by roof age, material type, and damage description—then matches them with estimators who specialize in insurance claims, metal roofing, or historic restorations.
Recognizes returning warranty customers and immediately accesses their job history, helping homeowners feel valued while expediting service for active leaks or urgent repairs.
Provides detailed analytics showing which neighborhoods are generating leads, which insurance companies are approving claims fastest, and how quickly your team is converting inspections to signed contracts.
Scales instantly during hail events when call volume spikes 10x, then returns to normal operations without the overhead of maintaining a large office staff year-round.
Records all conversations with proper consent, helping protect your company from disputes about verbal estimates or promised completion dates while maintaining full HIPAA and PCI compliance.
Why teams switch to Solea? Faster responses, lower costs, and more booked jobs.
$142K
Additional revenue generated per year, on average
92%
Average booking rate from inbound phone calls
24/7
Live phone coverage, no matter the hour
82%
Cost savings reported by businesses using Solea
FAQ
How does Solea handle emergency roof leaks during heavy storms?
Solea uses your custom urgency criteria to triage leaks based on severity, potential for structural damage, and crew availability. It immediately dispatches your emergency response team for active water intrusion while scheduling standard inspections for less urgent situations. Your dashboards instantly show which properties need immediate tarping versus those that can wait for fair weather.
Can Solea help manage our material deliveries and schedule around supply chain issues?
Absolutely. Solea tracks your material orders, delivery dates, and inventory levels to optimize job scheduling around what's actually available. When shingle or metal suppliers delay your orders, Solea automatically adjusts production schedules and communicates changes to homeowners. This prevents your crews from arriving at jobs without materials and keeps customers informed without your project managers making dozens of calls.
Will Solea work with our insurance claim process and supplementing workflow?
Yes, Solea is built to support the entire insurance claim lifecycle. It captures initial damage details, schedules adjuster meetings, reminds homeowners about paperwork, and manages supplement request follow-ups. When insurance companies request additional documentation or scope changes, Solea routes those tasks to your supplement team and keeps production schedules updated accordingly.
How does Solea handle seasonal scheduling challenges unique to roofing?
Solea understands weather patterns, material cure temperatures, and seasonal labor fluctuations specific to roofing operations. During your busy season, it maximizes production efficiency by clustering jobs geographically and ordering crews by roof complexity. In slower months, it prioritizes maintenance contracts and warranty work while ensuring your calendar stays filled with the right mix of projects.
Can Solea help manage our subcontractor relationships and scheduling?
Solea maintains profiles for each of your subcontractors including their crew size, specialties, quality ratings, and availability windows. When scheduling jobs, it matches the right subcontractor with each property based on roof type, complexity, and past performance. Solea also sends automated updates about schedule changes, material deliveries, and inspection times to keep everyone on the same page.
How quickly can we implement Solea?
Solea can be implemented in as little as 48 hours. Our rapid deployment team will quickly connect Solea to your phone system and CRM while implementing basic scheduling rules. We then refine the system during live operation, letting you immediately capture leads during storm season without disrupting your workflow. Your team can focus on production while Solea handles the communication overload.
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