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The most advanced AI CSR and dispatch solution for solar installation companies.
Book more solar installations with autonomous CSRs and Dispatchers.
When a homeowner reaches out, Solea answers, schedules the site survey, assigns the right solar consultant, and logs everything in your CRM, automating every step of your solar sales and installation process.
82% Saved in customer service and dispatch costs
From customers who used Solea for at least 2 months.
More jobs. Less Payroll.
Thousands of calls not getting missed at
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How Solea Works
From Call to Dispatch, Solea Talks and Works Like Your Best Team Member.
Recognizes leads and customers before they say hello
Solea identifies the caller by phone number or address, instantly retrieves property information, prior quotes, and solar potential, then speaks accordingly. It can schedule site surveys, reschedule installation dates, or answer questions about system size or estimated savings — all while your competitors are still playing phone tag.
Matches properties with the right solar consultants
Finds the optimal appointment time based on territory mapping, site complexity, consultant qualifications, and homeowner availability — then assigns the sales rep with the right expertise for that specific property and utility conditions.
Syncs everything with your solar CRM
Solea pushes the appointment details directly into platforms like Solargraf, Energy Toolbase, or Aurora Solar. Property data, utility information, appointment times, and consultation notes are captured automatically — eliminating double-entry and keeping your pipeline accurate.
Service businesses rely on Solea for conversations that feel human, build trust, and consistently turn callers into booked jobs.
Qualifies leads by asking about roof age, shading, ownership status, and electric bills while delivering educational value that builds trust from the first interaction.
Routes commercial inquiries to your C&I specialists, residential leads to territory-specific consultants, and battery storage inquiries to certified energy storage experts.
Manages appointment flow during high-volume periods after utility rate hikes, ITC step-downs, or successful marketing campaigns when call volume spikes.
Measures conversion from call to appointment, appointment to site survey, and survey to installation, giving you visibility into every stage of your solar sales pipeline.
Handles seasonal scaling when your team needs to ramp up during summer peaks without carrying that overhead during slower winter months.
Navigates complex utility paperwork requirements and helps homeowners understand next steps in the interconnection and permitting process.
Why teams switch to Solea? Faster responses, lower costs, and more booked jobs.
$142K
Additional revenue generated per year, on average
92%
Average booking rate from inbound phone calls
24/7
Live phone coverage, no matter the hour
82%
Cost savings reported by businesses using Solea
FAQ
How does Solea help with the unique challenges of solar sales cycles?
Solea manages the extended solar sales cycle by nurturing leads across multiple touchpoints, from initial inquiry through proposal, design changes, and financing approval. It automatically follows up with homeowners at key decision points, answers technical questions about system production estimates, and coordinates with utility companies for interconnection scheduling. This persistent follow-through significantly improves conversion rates compared to traditional sales teams that often drop leads after initial contact.
Can Solea explain complicated solar concepts to homeowners?
Absolutely, Solea excels at translating complex solar terminology into plain language that makes sense to potential customers. It can explain concepts like net metering, production estimates, panel efficiency ratings, and tax incentives in simple terms without technical jargon. When homeowners ask about payback periods or solar loans versus PPAs, Solea provides clear, consistent explanations that build confidence in your company's expertise.
Does Solea integrate with our existing solar design tools?
Solea integrates seamlessly with leading solar platforms including Aurora Solar, Solargraf, Energy Toolbase, and SolarWinds. It can pull property data from these systems to provide accurate information during calls and push new lead information back into your CRM. For companies using custom or proprietary tools, our team creates custom integrations through APIs to ensure your workflow remains uninterrupted.
How does Solea handle objections about solar installation costs?
Solea uses a consultative approach when addressing cost concerns, focusing first on understanding the homeowner's specific situation, current electric bills, and financial goals. It can explain available financing options, current federal tax credits, state incentives, and utility rebates applicable to their specific location. Rather than being pushy, Solea emphasizes lifetime savings and increased home value while setting realistic expectations about initial investment.
Can Solea coordinate with our installation crews?
Yes, Solea manages the entire scheduling workflow for installation teams, including pre-installation site verifications, equipment delivery coordination, and crew assignments. It considers factors like system size, roof complexity, electrician availability, and weather forecasts when building installation schedules. When delays occur due to permitting or supply chain issues, Solea proactively communicates with homeowners to maintain satisfaction during the wait.
How quickly can we implement Solea in our solar business?
Most solar companies are fully operational with Solea within 2-3 weeks, including CRM integration and customization to match your specific solar offerings and service areas. The implementation process begins with mapping your current sales workflow, defining territory boundaries, and uploading product specifications. Your team receives a dedicated implementation specialist familiar with solar industry requirements who ensures smooth transition without disrupting your existing pipeline.
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