Flexible pricing that scales with you

Solea is the best voice AI CSR and dispatcher for home service companies—pest control, HVAC, plumbing, electrical, etc. It answers your phones 24/7, books jobs into your ERP, reschedules appointments, and routes emergency calls to the right person. Think of it as a full-time office staff that never calls out sick, never misses a call, and sounds like a real human.

Solea works by acting like a fully trained, always-on dispatcher and CSR, tailored specifically for home service businesses like HVAC, pest control, and plumbing.

When a customer calls, Solea identifies them automatically using their phone number or service address, then pulls their full record from your ERP—including service history, membership status, open estimates, and job notes. It knows if they’re a new lead, an active member, or a repeat customer, and tailors the conversation accordingly.

For example, if someone on a biannual pest control plan calls for their spring service, Solea recognizes it’s included, skips the upsell, and gets it booked. If a first-time caller mentions a rat in their attic, it knows that’s a high-priority job and finds the next available rodent tech based on ZIP code, urgency, and job duration.

It applies custom dispatching logic just like a human would—assigning the right technician based on experience, geography, time constraints, or even soft rules like pairing older clients with more patient techs. Solea checks real-time availability, avoids overbooking, respects your service windows, and schedules jobs directly in your system with full notes and tags.

It doesn’t just answer phones—it makes booking decisions based on your data, your business rules, and your real-time capacity, all without needing to be trained or managed.

Solea is built for home service businesses that rely on inbound phone calls to win jobs and keep techs busy—HVAC, pest control, plumbing, electrical, garage door, etc. If your office misses calls, gets buried in reschedules, or you’re tired of training CSRs who leave after 3 months, Solea replaces or supports that workload. It works for owner-operators, 5-truck shops, and multi-location franchises. You don’t need to be technical to use it—it just works once it’s set up.

Yes. Solea integrates deeply with platforms like FieldRoutes and ServiceTitan, including access to customer records, service history, memberships, pricing, capacity planning, and technician availability. If you’re not on a supported ERP, it still works through calendar syncing, emails, and structured data exports.

No. In fact, Solea often improves it—because it answers 100% of calls instantly, 24/7, without putting people on hold or sending them to voicemail. Most conversion loss in home services comes from missed calls, long wait times, or inconsistent handling by staff. Solea is consistent, polite, and fast—and it always asks for the booking.

Solea is typically 80% cheaper than hiring a full-time CSR or paying for a human answering service. You’re billed based on actual usage—meaning minutes the AI spends handling live calls—not per seat, not per user. The exact pricing depends on the size of your business, call volume, and any integrations required, so the best way to get an accurate number is to contact us and book a demo. No setup fees, no contracts required to get started.

Setup is simple. You give us your service areas, booking logic, business hours, and CRM access (if applicable), and we handle the rest. You don’t have to build scripts or manage the tech. Once it’s live, you get a dashboard to track performance, and any tweaks you need, we handle for you.